1 - 4 van 4 voor customer centre
ar1999.pdf
... an integrated commercial and administrational functionality ranging from client administration to a telemarketing call-centre. this new set-up will be used also for the international consumer banking ... with other banks and net demand deposits with central banks. movements in loans, total customer accounts and interbank deposits are included in the cash flow from banking activities. investment ...
garantibank.nl
ar2007.pdf
... balance sheet risks and cash flows of the bank. as a revenue generating profit centre,it maintains a very risk aversive strategy,with minimized and well controlled market exposures. ... to and implemented in all business lines. key elements in this policy are know your customer principles,delegating tasks and responsibilities,issuing clear policies,procedures and directives, segregation of duties, ...
garantibank.nl
20110527161500__GBI Annual Report 2010.pdf
... - annual report 2010 gbi constantly explores ways to improve its services and customer satisfaction. customer report of the managing board corporate and commercial banking gbi corporate and ... banking division constantly explores ways to improve its services and customer satisfaction. the direct banking channels namely call centre and internet banking; give gbi retail banking the opportunity ...
garantibank.nl
20120427164248__GBI Annual Report 2011.pdf
... customer acquisitions in 2011, gbi cash management continued to grow through new customer acquisitions focusing purely on service oriented customer management. annual report 2011 36 gbi retail banking strives to achieve customer ... achieve customer satisfaction through a wide spectrum of innovative saving deposit products and complimentary services. direct banking channels, namely call centre and ...
garantibank.nl
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