Customer centre 

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rapport co-creatie 2.indd
... philips healthcare in januari 2009 startte samen met drie mkb-ondernemingen - frencken, prodrive en ccm (centre for concepts in mechatronics) mogelijke klant, het universi- tair medisch centrum utrecht. de vier ... universiteit van michigan business school het concept van co-creatie in hun artikel co-opting customer competence'. dit werkten ze later uit in hun boek the future of competition', met vele ...
abnamro.nl

Annual-Report-2011.pdf
... and a professional service. triodos bank believes that these key customer values cannot be seen in isolation. so the bank tries ... as possible. to reduce the energy consumption of its data centre and it operations triodos bank started a pilot with thin ... was due in part to a growing profile, more efficient and customer- friendly account opening processes, and an increasingly receptive market. the ...
triodos.nl

Annual Report Triodos-E 2010.indd
... and individuals may be better placed to deliver concrete change. business and civil society take centre stage business and civil society are increasingly replacing governments as the key players in ... bank considers that a share option scheme is not an appropriate instrument for rewarding performance. customer focus the funds entrusted to triodos bank by its customers are lent to businesses and ...
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Annual report 2011.pdf
... and remains one of the strategic goals. in this respect the bank is considered a centre of competence in trade finance within the alfa group. a third group of activities comprise ... compliance requirements in relation to client acceptance procedures and transparency of transactions. the know-your-customer principle (kyc) is very important in this respect. before an account is opened all new ...
atbank.nl